Risk Disclosure Agreement

SCOPE OF THE NOTICE

The Risk Disclosure Notice, ‘the Notice’, is provided to the Customer in accordance with Law 87 (I) of 2017, as amended. The Notice is designed to explain in general terms the nature of the risks involved when dealing in Financial Instruments on a fair and non-misleading basis, but does not disclose or explain all of the risks and all aspects involved in dealing in Financial Instruments. This Notice forms an integral part of the Service Agreement between the Customer and the Company.

RISK WARNING

The Customer should not risk more than he/she is prepared to lose. Before deciding to trade the Customer must ensure that he/she understands the risks involved and takes into account his/her level of experience. Independent advice and consultation must be sought if the Customer deems it to be necessary.

The Customer acknowledges that there is a great risk of incurring losses in trading Financial Instruments and accepts that he/she is willing to undertake this risk. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 63% of retail investor accounts lose money when trading CFDs with this provider.

You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

The Company will not provide the Customer with any investment advice in relation to trading Financial Instruments.

ACKNOWLEDGEMENT

The Customer accepts that the only reliable source of price-sensitive data is the data which is presented on our live server, and that this service may be disrupted through no fault of our own resulting in such price-sensitive data not being available to the Customer.

The Customer will regularly consult the “Help” menu or “User Guide” of the trading platform(s). In the circumstance where a conflict arises, the Service Agreement will prevail unless the Company determines otherwise at its sole discretion.

The Customer acknowledges that the Company bears no responsibility if unauthorized third parties gain access to any information when such information is transmitted using the internet, the telephone or other electronic means.

FORCE MAJEURE EVENT

In the case of a Force Majeure Event, the Customer will accept the risk of financial losses.

TECHNICAL RISK

The Company bears no responsibility for any loss that arises as a result of a system failure, including but not limited to:
a) delayed updates of the Customer terminal;
b) poor internet connection (either on the Customer’s side or the Company’s or both);
c) hardware or software failure, malfunction or misuse (either on the Customer’s side or the Company’s or both);
d) incorrect settings on the Customer’s terminal;
e) the Customer disregarding the rules and procedures described in the Customer terminal and in the Company’s website.

The Customer acknowledges and accepts that at times of excessive transaction flow, there may be a delay in contacting a member of the Dealing Department by telephone; especially when there are important market announcements and the period in which instructions and requests are executed, may be extended.

COMMUNICATION RISK

The Company bears no responsibility and the Customer will accept the risk of any loss that arises as a result of delays or communication sent by the Company not being received by the Customer.

The Customer accepts sole responsibility for the privacy of any information contained within the communication received by the Company.

The Company bears no responsibility for any loss that arises as a result of unencrypted information sent to the Customer by the Company that has been accessed through unauthorized means.

The Customer accepts that any loss arising due to unauthorized access by a third party of the Customer’s trading account is not the responsibility of the Company.

The Customer is fully responsible for any messages sent to the Customer via the trading platform(s) which are unread or not received. Such messages are automatically deleted within five (5) calendar days.